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DZ DRAŽICE
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Designing a scalable Dynamics 365 solution for efficient service planning, customer support, and system integration.
DZ Dražice needed to improve aftersales operations across multiple product divisions. The challenge was to design a modern solution for field service planning and customer support that would integrate with existing systems and scale with future business needs.
15
Service teams and stakeholders involved in aftersales operations.
We delivered a comprehensive analysis for implementing Dynamics 365 Field Service and Customer Service. The solution blueprint covers service planning, customer support workflows, and integrations, providing a clear and safe path to implementation.
70 %
Manual steps eliminated.
40%
Faster service planning enabled by the proposed solution design.
Clear roadmap for implementing modern aftersales management.
Faster and more efficient field service planning.
Reduced implementation risk through detailed analysis.
Scalable foundation for future customer service growth.

Pro implementací Dynamics 365 jsme zvolili konzultanty Blue Dynamic - pod jejich dohledem pracoval už náš předchozí systém a dokonale znají naše prostředí i potřeby. Věříme, že nám práce s novým systémem přinese další zefektivnění vnitřních procesů.
/ Comprehensive digital solution for managing and streamlining sales offers for both internal and external users.
/ Ať už přesně víte, co potřebujete, nebo jen chcete prozkoumat příležitosti a možnosti.
Česko
Prazska 239, 250 66 Praha - Zdiby
Česko
Blue Dynamic, s.r.o.
IČO: 02339234
DIČ: CZ02339234
Holandsko
Lange Viestraat 2 B, 3511 BK Utrecht
Holandsko
Blue Dynamic, B.V.
KVK: 30137532
VAT: NL805557532B01