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MS MODE
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End-to-end IT support with fast response and stable operation.
MS Mode needed reliable end-to-end IT support for complex retail environments across multiple countries. The platform had to remain stable for all customers and ensure quick responses and smooth operation.
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Countries supported by a unified IT support model.
We delivered end-to-end IT support integrated into the client's monitoring and support ecosystem. The approach enables real-time incident resolution, continuous optimization and stable operations across all retail locations.
40%
Faster response time to incidents through integrated E2E support.
99.9%
Platform availability ensured across all retail locations.
Faster real-time incident resolution.
Stable operation of the platform in multiple countries.
Lower operational risks thanks to integrated monitoring.
Better customer experience thanks to uninterrupted store operations.

/ Comprehensive digital solution for managing and streamlining sales offers for both internal and external users.
/ Whether you know exactly what you need or just want to explore opportunities and possibilities.
Czech Republic
Prazska 239, 250 66 Praha - Zdiby
Česko
Blue Dynamic, s.r.o.
IČO: 02339234
DIČ: CZ02339234
Netherlands
Lange Viestraat 2 B, 3511 BK Utrecht
Holandsko
Blue Dynamic, B.V.
KVK: 30137532
VAT: NL805557532B01