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DZ DRAŽICE
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Deploy Dynamics 365 Field Service and Customer Service for modern aftersales.
DZ DRAZICE needed to digitize service processes for better management of technicians, customer requirements and aftersales agendas. The existing solution lacked clarity, scalability, and modern customer service features.
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Service teams providing aftersales operations.
We implemented Dynamics 365 Field Service and Customer Service as a unified platform for managing service requirements, scheduling technicians, and communicating with customers. The solution integrates with existing systems to create a scalable cloud foundation for continued growth.
45%
Faster service request handling and technician planning.
99.9%
Availability of service operations supported by cloud-based solution.
Faster and more streamlined service processes.
Better customer experience thanks to managed service processes.
Reliable service planning without operational downtime.
A scalable digital platform for long-term aftersales development.

/ Comprehensive digital solution for managing and streamlining sales offers for both internal and external users.
/ Whether you know exactly what you need or just want to explore opportunities and possibilities.
Czech Republic
Prazska 239, 250 66 Praha - Zdiby
Česko
Blue Dynamic, s.r.o.
IČO: 02339234
DIČ: CZ02339234
Netherlands
Lange Viestraat 2 B, 3511 BK Utrecht
Holandsko
Blue Dynamic, B.V.
KVK: 30137532
VAT: NL805557532B01