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MS MODE
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Efficient end-to-end IT support integrated into existing monitoring and support ecosystems, enabling fast response and stable operations.
MS Mode required reliable end-to-end IT support for a complex retail environment operating across multiple countries. The platform had to remain stable for all customers, including legacy setups, while ensuring fast response times and smooth daily operations.
5
Countries supported by one integrated IT support model.
We delivered end-to-end IT support combined with integration into the client’s monitoring and support ecosystem. The approach enables real-time incident handling, continuous optimization, and stable operation across all retail locations.
40%
Faster response time to incidents through integrated E2E support.
99,9%
Platform availability ensured across all retail locations.
Faster resolution of issues in real time.
Stable platform operation across multiple countries.
Reduced operational risk through integrated monitoring.
Improved customer experience thanks to uninterrupted retail operations.

/ Comprehensive digital solution for managing and streamlining sales offers for both internal and external users.
/ Ať už přesně víte, co potřebujete, nebo jen chcete prozkoumat příležitosti a možnosti.
Česko
Prazska 239, 250 66 Praha - Zdiby
Česko
Blue Dynamic, s.r.o.
IČO: 02339234
DIČ: CZ02339234
Holandsko
Lange Viestraat 2 B, 3511 BK Utrecht
Holandsko
Blue Dynamic, B.V.
KVK: 30137532
VAT: NL805557532B01