What is D365 Customer Service?

Customer Service D365 is a cloud application from the Microsoft Dynamics 365 family that specializes in customer service. It is designed to help you provide efficient and personalized service to your customers.

What are the key elements of D365 Customer Service?

· Managing customer requirements — everything is organized simple, systematic and above all in one place

· Automated customer service and intelligent request handling

· Tracking customer interactions and their analysis

· Integration with other modules Microsoft Dynamics 365 and rich integration options with other external Customer Service D365 systems help you Tweak your customer service and manage all communication with your customers more efficiently. In practice, Customer Service makes it easier to manage all requests, including complaints, provide quick and accurate responses, support customer self-service, and monitor the performance of your operator team.