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Retail Information technology solutions specialist

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DYNAMIC

What are we best at

Dynamics 365

Solution for retail

Microsoft Dynamics 365 (formerly Dynamics AX) is a compact and flexible enterprise resource management (ERP) solution, including e-business. One environment, one database: everything for comfort, security and growth.

Main goals:

  • More comfortable customer service
  • Inventory planning and optimization
  • Full control of product flow
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International finances

A number of international companies implement, automate, integrate and modify financial processes into the Microsoft Dynamics 365 environment with us. They appreciate not only our commitment, but also a responsible approach.

What we are strongest at:

  • Implementing business processes
  • Adjusting financial processes
  • Transforming financial data
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Roll-out

We provide full support for rolling ERP systems to other countries. Experience from projects around the world has provided us with sufficient knowledge of the local market´s specifics, including professional slang.

Why roll with us:

  • Knowledge of the retail environment
  • Worldwide network of partners
  • Extended knowledge (economics)
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CRM

Microsoft Dynamics 365 (formerly Dynamics CRM) is an excellent tool for Customer Relationship Management. It includes comprehensive feature sets for marketing, sales and services.

Main goals:

  • Effective customer communication
  • Increasing sales
  • Faster order retrieval
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Managed services

IT Support

IT Support ensures maximum availability and fast response of information systems. The goal is to have continuous and uninterrupted operation of business processes together with increasing user productivity.

Main goals:

  • Minimizing system outages
  • Qualified support 24x7
  • Nonstop service desk
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Performance Tuning

The maximum and trouble-free performance of the IT infrastructure must be maintained, not only in normal operation, but also during peak hours (Christmas). Thanks to our experience with dozens of operations, you can fully rely on us.

Main goals:

  • System tuning
  • Preparing systems for work load
  • Uninterruptible operation
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Instant Monitoring

We constantly monitor the systems we are in charge of. We can predict changes and react in time. Thanks to this, we maintain the company's infrastructure with maximum performance, reliability, security, and modernity.

Main goals:

  • Non-stop monitoring service
  • Smooth operation of infrastructure
  • Development of information systems
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Infrastructure projects

Focused on development and growth: for our customers,we manage applications as well as network and hardware infrastructure. We take care of applications, virtualization, services, servers, networks, security, hardware: on-premise and cloud.

Our strengths:

  • We handle diverse environments
  • We adapt new technologies
  • Plenty of programmers
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eMotion Counter

Footfall Counter

Customer counting, including accurate counting of unique entries, their definite identification and exact classification and categorization of visitors. Due to this, it is possible to obtain more accurate data on customer behavior, their habits and preferences.

Main goal:

  • Accurate customer counting
  • Demographic data
  • Customer behavior
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Customer Bahavior

A way to get to know your customers by separating them into groups depending on their behavior and habits. A possibility to broadcast an advertisement according to the targeted watching group. Customer behavior and occupancy of individual, user-defined areas - zones.

Main goal:

  • Measuring customer behavior
  • Targeted advertising
  • Measurements in zones
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Performance Management

Accurate KPI measurement determining the workplaces' and employees' work performance and quality. Online notifications allowing to respond to the situation. Monitoring of the service your customers receive and their experience with interacting with your employees. Queue managing tool.

Main goal:

  • Managing store performance
  • Managing employee performance
  • Measuring customer satisfaction
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Security Management

Managing security through zones, rules of access to the zones and managing lists of people that include black lists. A solution providing assistance with the application of protection precautions during the COVID pandemic regime.

Main goal:

  • Managing security
  • Managing black list
  • Supporting COVID precautions
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Are you interested in our services?

Selected references

On Blue Dynamics, we highly value their implementation of our project in a record time. Also we were surprised by the swiftness, stability and extent of the whole ERP system. Our cooperation was also positively affected by the human approach of Blue Dynamics employees.

Ing. Pavel Čmelík, executive director Inexad, Hamleys

We decided for Blue Dynamic due to their 24/7 constant support and their team experience. Thanks to Blue Dynamic products quality we achieved reduction of costs on ICT while improving ICT processes in the company.

Nicola Campio, CFO, Darty Italy

We were looking for a company which will treat us as a key customer, a partner with whom we can discuss our needs and find solutions to our needs. Our cooperation to this day proves that Blue Dynamic was the right choice.

Aleš Snížek, IT Project Manager, Euro-Center Holding SE

We were looking for a partner who has verified experience with roll-outs in Central and Eastern Europe, and will help us guarantee the compliance of legislative obligations. We found a partner who knew exactly what needed to be done and had an effective solution to all our requirements and needs. At the same time, he was able to negotiate with our current supplier better than us. Results of the cooperation prove that Blue Dynamic was a great choice.

Robin Hickson, Manager of Global ERP Systems and Integration, Back & Pollitzer

We chose Blue Dynamic to help us with the implementation of Dynamics AX in our new business unit in Czech Republic. From the first day, the whole team managed to professionally complete our requirements, and always provided a quick solution for our requirements and problems. After almost five months of cooperation, we are sure we made the right decision!

Ivan Fernandez, IT Manager Assa Abloy

In year 2013 our cooperation with Blue Dynamic started with a rather small scope of technical IT. Nowadays Blue Dynamic is our strategic outsourcing partner, supporting our entire infrastructure and applications in a 24/7 regime.

Jan Bloemendaal, Chief Information Officer, BCC elektrospeciaalzaken B.V

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