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Start your business with MS Dynamics 365

Published:
20.5.2020

MS Dynamics 365 is a product line of enterprise resource planning applications (ERP — Enterprise Resource Planning) and Customer Relationship Management (CRM — Customer Relationship Management).

Microsoft solutions offer a wide range of functionalities designed for the needs of specific types of business, which, together with the surrounding applications, creates a homogeneous ecosystem and platform for efficient operation and rapid business development.

Unify your data

In today's digital age, data is moving more and more to the forefront. They are a key carrier of information about everything that happens and forms within the framework of business processes. Data is the basis for making decisions and planning for the future. As part of the digital transformation, data is moving to the forefront with the use of artificial intelligence, the Internet of Things and machine learning. The data is secure and allows deeper knowledge of the customer.

The boundary between ERP and CRM is disappearing

MS Dynamics 365 offers a comprehensive family of enterprise applications that run in the cloud and thus can be accessed from anywhere. The boundary between ERP and CRM systems are slowly disappearing and expanding with applications that users know well and use on a daily basis (Outlook, Excel, advanced analytics, reporting and IoT). All this brings users the unification and automation of processes, increases efficiency and develops the business and its profitability.

Introducing Dynamics 365 by Blue DyminacDownload

The goal of MS Dynamics 365 in 2016 was to connect all the necessary business applications used for customer support, business and field work into a single unit:

  • Dynamics 365 Verkoop — you take care of your sales from order management, through securing sales to creating marketing campaigns.
  • Dynamics 365 Customer Service — provides features and tools to manage the services you provide to your customers.
  • Dynamics 365 Marketing — a marketing automation application that helps turn opportunities into business relationships.
  • Dynamics 365 Field Service — the application combines workflow automation, scheduling algorithms and mobility.
  • Dynamics 365 Projektoperasjon — enables profitable projects to be delivered on time and within a given budget.

The cooperation of these areas significantly increases productivity and speeds up communication between employees and towards the customer.

If CRM expansion in 2016 was about MS Dynamics 365 Crucially, then 2020 is a breakthrough year for ERP and comes with:

  • Dynamic 365 Financiën — automates and modernises international financial operations.
  • Dynamics 365 Supply Chain Transforms manufacturing and supply chains with predictive insights, artificial intelligence (AI) and the Internet of Things (IoT).
  • Dynamics 365 Commerce — delivers a comprehensive solution that unifies back-office, in-store, call center and digital experiences.
  • Dynamics 365 Human Resources — streamlines routine records and automates a number of processes related to the staffing of the organization.

Cloud

Azure Cloud Platform is a suite of ever-expanding services that help organizations meet current and future business challenges. Azure gives you the freedom to change and grow your business without worrying that IT will be the limit.

Cloud computing will allow businesses to decide what to use the cloud for. The company uses only as much as is strictly necessary to meet its business requirements. Every business has different needs and requirements. Cloud computing is a flexible and cost-effective solution for both a small start-up and a large company. The cloud vendor takes care of the creation, maintenance and updating of services, the business is oriented on what its organization excels at. Cloud solutions are:

  • Cost-effective
    • It provides a pay-as-you-go funding model. It will allow a better estimate of costs. Thus, you can accurately predict expenses based on the expected use of services. Analyses of future growth can be performed using historical cloud usage data.
  • She's reliable
    • It offers data backup, disaster recovery services, so that your data is always safe. In addition, redundancy is built into the cloud services architecture, so that if one component fails, a backup replaces it.
  • Scalable
    • Supports both vertical and horizontal scaling depending on your needs. Vertical scaling is the process of adding resources to increase the performance of an existing server. Horizontal scaling is the process of adding multiple servers that work together as a single unit.
  • It's flexible
    • Your workload changes due to an increase or decrease in demand. Cloud computing system can automatically align, add or remove resources
  • It's global
    • Cloud providers have data centers located in different regions around the world. This guarantees the best possible response, regardless of local affiliation.
  • Actuals
    • The cloud provider automatically provides the latest and greatest software and hardware tools for your business. It also ensures all HW and SW updates and upgrades

Artificial Intelligence

Application of artificial intelligence and its involvement in common business processes:

  • MS Dynamics 365 Fraud ProtectionDynamics 365 Fraud Protection artificial intelligence helps protect your business and your customers against fraud.
    This protection reduces costs, increases revenue and improves your customers' shopping experience.
  • MS Dynamics 365 Market Insights: With daily or weekly email alerts, you get news and information on important topics that are relevant to your business. Customize your business strategies based on trending topics to meet the latest customer needs and stay ahead of the competition.
  • MS Dynamics 365 Connected Store: Enable your traders to view real-time live data and improve store performance. Dynamics 365 Connected Store provides information from customer movement to product status in the store. Understand your sales and customers better.
  • MS Dynamics 365 Sales Insights: Find the best business opportunities, establish new partnerships, do more work, and be agile. Transform sales, gain strategic insights predicting success.

MS Dynamics 365 Solutions helps companies change the world of business, make work easier and get ahead of the competition.

Introducing Dynamics 365 by Blue DyminacDownload

Start your business with MS Dynamics 365

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