Dynamics 365 implementation

Get ready for a journey that transforms your processes, simplifies decision-making and gives you a better understanding of your customers. Efficient and high-quality project management and a well-defined project methodology lead to a successful solution.

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The implementation of D365 is seen as a project.

#01 Project - Implementation is a project

#02 Management - Every project is managed.

#03 Stages - Each project has defined phases.

#04 Outputs - Each phase has defined outputs.

#05 Acceptance - The phases and their outputs are accepted by the customer.

Good project management delivers positive results.

The project management application ensures the delivery of agreed deliverables within budget and in accordance with the project plan.

Effective project management and a tightly defined methodology result in successful solutions.

Two steps leadnig to the goal

Diagnostics: project definition

The goal of the diagnostic phase is to help the customer choose a solution that meets their needs and expectations. This phase includes:

Analysis of customer needs and requirements
Identification of the optimal solution to achieve the objectives
Creating a detailed plan for project implementation

Implementation.

The goal of the implementation phase is to deliver a solution that supports the development of the business and delivers defined benefits. This phase includes:

Installation and configuration of the necessary systems and tools
Development and implementation of required functions and processes
Testing and verification of solution functionality
User training and support
Gradual transition to the new solution and monitoring of its performance

Diagnostics

Definition of the project content - areas to be addressed and are subject to delivery and conversely a list of areas that are outside the agreed scope.
High level presentation of the future solution at a conceptual level, incorporating business processes, roles, integration with other systems and data migration strategies.
Mapping key system requirements and high level analysis to determine how they will be addressed - whether it is a Fit or Gap.
Creation of a project plan describing how to implement the solution and calculating project costs.

Analysis

List of requirements
Presentation of the future solution at a conceptual level, integration of business processes, roles, integration with other systems and data migration strategy.
Mapping customer requirements for system functionality, analyzing how each requirement will be covered, and clearly defining each category.
Basic setup of the D365 system modules required for the analysis phase of the project.
Detailed description and definition of solutions based on business processes and requirements.
Training of key users
Detailed description of the solution to individual functionality requirements. A description of how the stated business needs for the new system will be met.
Budget and implementation plan

Development

Developing a complete technical description with all the information needed to set up and develop Gap requirements in the system.
Defining test scenarios to verify that the system meets all customer requirements.
Customizing the D365
Testing the D365
Creating training materials for end users so that all users can use the system effectively.

Test

Data migration based on agreed analysis.
Testing of system functions, integrations and system performance; preparation of a test report
Correcting and resolving problems found during the overall testing up to the final test.
Approval of the final version of the system ready for the next phase of the project - deployment.

Deployment

Deployment of the production version of the system; verification of the correct installation and implementation of all processes.
Completion and execution of the final data migration in accordance with the migration protocol.
Preparation of detailed documentation for the transition from the old to the new information system.
Commissioning of the new system.

Operation

Providing the intensive support required after the system is live and troubleshooting at the customer's site.
Providing ongoing support for system operations, including troubleshooting and development of new features.

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Blue Dynamic is a partner you can rely on

In our industry, quality service is key to customer satisfaction. It's not enough to just have a product. The customer cares about how we take care of them. By operating throughout the Czech Republic and Slovakia, we needed to modernize our IT systems to make our business processes simpler and more streamlined. We decided to start by looking for a solution to digitalize the service. We chose Blue Dynamic as our strategic partner for digital transformation. The decisive factors for us were business focus, transparency and competence in the field. They are people who first and foremost seek to understand the key business needs and then select the appropriate IT solution for them, and this suits us.

Pavel Balog
CFO

Case study

First of all, we would like to thank Blue Dynamic very much for their professional approach in all aspects of cooperation. We are fully aware that our overall requirements for the CRM system were not standard and an individual approach was directly required. At this point, I do not regret a single step with choosing a company that provided us with full comfort in the solution, individual approach and service. Not only am I satisfied with the company, but I can say straight away that I look forward to further future cooperation.

Ladislav Zimovjan
Sales Director

Case study

We chose Blue Dynamic as a strategic outsourcing partner for comprehensive 24x7 infrastructure and application support. The personal and team commitment of their team means real support for BCC innovation.

Jan Bloemendaal
Chief Information Officer

We chose Blue Dynamic to help us implement Dynamics AX in our newly created business unit in the Czech Republic. From day one, the entire team handled our requirements with a high level of professionalism and always provided a quick resolution to our requests and issues. After almost five months of working together, we are confident that we made the best choice!

Ivan Fernandez
IT Manager

We were looking for a partner who had proven experience with roll-out in Central and Eastern Europe and would help us guarantee compliance with legislative obligations. We got a partner who knew exactly what needed to be done and had an effective solution to all our requirements and needs. At the same time, he was able to get along with our current supplier better than we could. The results of the collaboration confirm that Blue Dynamic was a great choice.

Robin Hickson
Manager of Global ERP Systems and Integration

We chose Blue Dynamic consultants to implement Dynamics 365 - our previous system was already working under their supervision and they know our environment and needs perfectly. We believe that working with the new system will bring us further streamlining of our internal processes.

Ales Snizek
IT Project Manager

Few suppliers offer the combination of industry knowledge, experience and quality 24/7 support. With Blue Dynamic's help, we have seen a real reduction in ICT costs while improving our ICT processes.

Nicola Campio
CFO

We were pleasantly surprised by the speed, stability and scope of the entire ERP system. But what we appreciated the most was the rocket speed of its implementation. As a bonus, the positive attitude of the Blue Dynamic team brought a pleasant atmosphere to the cooperation.

Ing. Pavel Čmelík
Managing Director of Inexad

We always strive for the best individual approach to our clients, so we were looking for a system supplier that would have similar priorities. Blue Dynamic met our expectations, tailoring the entire system directly to our need. The team consisted of true professionals who understand their craft. For us, CRM was the next step to happier clients and better organization within the company. We are glad we could put our trust in the hands of this company as they did everything as promised.

Jan Chodora
Sales Director CZ/SK