Artificial Intelligence

Microsoft AI is focused on making AI accessible to all, helping people and organisations work more efficiently, create new possibilities and improve the world around us.

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MICROSOFT AI ARTIFICIAL INTELLIGENCE

Microsoft AI Presented by significant progress in the field of artificial intelligence. Microsoft is focused on creating innovative and user-friendly tools and technologies that harness the power of artificial intelligence. Their AI platform provides a wide range of services such as machine learning, image recognition, natural language and chatbots.

Microsoft AI is an important element in many apps and products, from smart assistants like Cortana up to Azure Cognitive ServicesThe company is also investing in AI research and development to bring innovation to areas such as healthcare, education, energy and more.

APPLICATION OF ARTIFICIAL INTELLIGENCE AND ITS INTEGRATION INTO COMMON BUSINESS PROCESSES:

  • Dynamics 365 Fraud Protection

    Dynamics 365 Fraud Protection Artificial Intelligence helps protect your business and your customers against fraud. This protection reduces costs, increases revenue and improves your customers' shopping experience.

  • Dynamics 365 Market Insights

    With daily or weekly email alerts, you get news and information on important topics relevant to your business. Adapt your business strategies based on trending topics to meet the latest customer needs and stay ahead of the competition.

  • Dynamics 365 Connected Store

    Enable your salespeople to view real-time data and improve in-store performance. Dynamics 365 Connected Store provides information ranging from customer movement to the status of products in the store. Understand your sales and customers better.

  • Dynamics 365 Sales Insight

    Get a comprehensive view of how customers are using your products in real time. With actionable insights, you can quickly optimize your offerings and deliver an experience that exceeds your customers' expectations.

APPLICATION OF ARTIFICIAL INTELLIGENCE AND ITS INTEGRATION INTO COMMON BUSINESS PROCESSES:

  • Dynamics 365 Virtual Agent

    Creates virtual customer service agents quickly and easily. Offers a personal customer experience. Monitors and improves bot performance. Enables more efficient workflow and integration.

  • Dynamics 365 Product Insights

    Get a comprehensive view of how customers are using your products in real time. With actionable insights, you can quickly optimize your offerings and deliver an experience that exceeds your customers' expectations.

  • Dynamics 365 Customer Service Insights

    Creates insights for the entire support team, including human and virtual agents. Enables automatic grouping of support cases by topic in natural language. Combines virtual agent capabilities and customer service statistics.

  • Dynamics 365 Customer Insights

    Campaign automation based on machine learning. Segment customers based on their interactions with your business across all departments. Connects customer data from a variety of transactional, behavioral, and observational sources.

Related technologies

Blue Dynamic is a partner you can rely on

In our industry, quality service is key to customer satisfaction. It's not enough to just have a product. The customer cares about how we take care of them. By operating throughout the Czech Republic and Slovakia, we needed to modernize our IT systems to make our business processes simpler and more streamlined. We decided to start by looking for a solution to digitalize the service. We chose Blue Dynamic as our strategic partner for digital transformation. The decisive factors for us were business focus, transparency and competence in the field. They are people who first and foremost seek to understand the key business needs and then select the appropriate IT solution for them, and this suits us.

Pavel Balog
CFO

Case study

First of all, we would like to thank Blue Dynamic very much for their professional approach in all aspects of cooperation. We are fully aware that our overall requirements for the CRM system were not standard and an individual approach was directly required. At this point, I do not regret a single step with choosing a company that provided us with full comfort in the solution, individual approach and service. Not only am I satisfied with the company, but I can say straight away that I look forward to further future cooperation.

Ladislav Zimovjan
Sales Director

Case study

We chose Blue Dynamic as a strategic outsourcing partner for comprehensive 24x7 infrastructure and application support. The personal and team commitment of their team means real support for BCC innovation.

Jan Bloemendaal
Chief Information Officer

We chose Blue Dynamic to help us implement Dynamics AX in our newly created business unit in the Czech Republic. From day one, the entire team handled our requirements with a high level of professionalism and always provided a quick resolution to our requests and issues. After almost five months of working together, we are confident that we made the best choice!

Ivan Fernandez
IT Manager

We were looking for a partner who had proven experience with roll-out in Central and Eastern Europe and would help us guarantee compliance with legislative obligations. We got a partner who knew exactly what needed to be done and had an effective solution to all our requirements and needs. At the same time, he was able to get along with our current supplier better than we could. The results of the collaboration confirm that Blue Dynamic was a great choice.

Robin Hickson
Manager of Global ERP Systems and Integration

We chose Blue Dynamic consultants to implement Dynamics 365 - our previous system was already working under their supervision and they know our environment and needs perfectly. We believe that working with the new system will bring us further streamlining of our internal processes.

Ales Snizek
IT Project Manager

Created by potrace 1.16, written by Peter Selinger 2001-2019

Few suppliers offer the combination of industry knowledge, experience and quality 24/7 support. With Blue Dynamic's help, we have seen a real reduction in ICT costs while improving our ICT processes.

Nicola Campio
CFO

We were pleasantly surprised by the speed, stability and scope of the entire ERP system. But what we appreciated the most was the rocket speed of its implementation. As a bonus, the positive attitude of the Blue Dynamic team brought a pleasant atmosphere to the cooperation.

Ing. Pavel Čmelík
Managing Director of Inexad

We always strive for the best individual approach to our clients, so we were looking for a system supplier that would have similar priorities. Blue Dynamic met our expectations, tailoring the entire system directly to our need. The team consisted of true professionals who understand their craft. For us, CRM was the next step to happier clients and better organization within the company. We are glad we could put our trust in the hands of this company as they did everything as promised.

Jan Chodora
Sales Director CZ/SK

You can rely on Blue Dynamic

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Customers operating in 26 countries use our solutions and services.

Hundreds of customers

We have helped hundreds of customers improve their processes and IT operations.

Thousands of users

Thousands of users rely on us for their daily work.

Millions of hours

We have worked millions of hours to create solutions for our customers.

Need to know more? Contact us!

Štěpán Kněžek

Sales Manager
stepan.knezek@bluedynamic.cz
+420 607 032 908

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Egor Kovalev

Account Manager
egor.kovalev@bluedynamic.cz
+420 720 953 784

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