Let's work together to increase your competitiveness and ability to manage and build long-term relationships with customers.
Your customers are being more informed. They are often decided about a purchase before you can even address them. We will help your sales team find new ways to reach out to customers, build deeper relationships with them and provide them with personalized services every time they are in contact with your company. With Microsoft Dynamics 365 for Sales (formerly Microsoft Dynamics CRM), we can help you redesign your sales concept based on an innovative approach to customers. Your sales team will be able to focus on the right opportunities, acquire orders faster, and increase sales.
Can your company offer everything that the demanding customers of today expect? Do you have the full support of your CRM in carrying out this task?
Dynamics 365 for Sales represents a solution that manages relationships with customers, supports your efforts to maintain quality contact with customers, maps their needs, and collects data for usage in effective and targeted marketing and business planning. This solution is suitable for all companies that have to maintain an active relationship with customers.
Microsoft Dynamic 365 is an open, modern system with a large possibility of adjustments based on your needs. It enables integration into surrounding systems using modern technologies, including integration and data collection from social networks.
More informations:
Dynamics 365 for Sales represents a solution that manages relationships with customers, supports your efforts to maintain quality contact with customers, maps their needs, and collects data for usage in effective and targeted marketing and business planning. This solution is suitable for all companies that have to maintain an active relationship with customers.
Microsoft Dynamic 365 is an open, modern system with a large possibility of adjustments based on your needs. It enables integration into surrounding systems using modern technologies, including integration and data collection from social networks.
CRM function supporting sales:
Microsoft Dynamics 365 for Sales contains a high quantity of data about your customers. It helps you identify opportunities, track key parameters with intuitive sorting tools, campaign management features, and marketing analytics. By sorting customers according to various criteria, you can target your marketing campaigns to specific customer groups.
Ask your customers how satisfied they are with the delivery of products or services and offer them more through automatically generated communication. Adjust it to well-established company rules and the focus of your company through accessing the right information in each phase of your current campaign.
Marketing functions:
The customer support department will receive a comprehensive tool which will support the effort to provide consistent services, and increase the loyalty of your customers. We guarantee to effectively manage incidents that afflict your customers and monitor the timely fulfillment of SLAs. An integrated knowledge base is available to reduce the time required to deal with repeated incidents.
The support process can be customized according to your established company rules and the focus of your company.
Customer service functions:
We chose Blue Dynamic consultants to implement Dynamics 365 - our previous system was already working under their supervision and they know our environment and needs perfectly. We believe that working with the new system will bring us further streamlining of our internal processes.
Few suppliers offer the combination of industry knowledge, experience and quality 24/7 support. With the help of Blue Dynamic, we have seen a real reduction in our ICT costs while improving our ICT processes.
We were looking for a partner who had proven experience with roll-out in Central and Eastern Europe and would help us guarantee compliance with legislative obligations. We got a partner who knew exactly what needed to be done and had an effective solution to all our requirements and needs. At the same time, they were able to get along with our current supplier better than we could. The results of the collaboration confirm that Blue Dynamic was a great choice.
We chose Blue Dynamic to help us implement Dynamics AX in our newly created business unit in the Czech Republic. From day one, the entire team handled our requirements with a high level of professionalism and always provided a quick resolution to our requests and issues. After almost five months of working together, we are confident that we made the best choice!
„We always strive for the best individual approach to our clients, which is why we were looking for a system supplier that would have similar priorities. Blue Dynamic met our expectations, tailoring the entire system directly to our need. The team consisted of true professionals who understand their craft.
For us, CRM was the next step to happier clients and better organization within the company. We are glad we could put our trust in the hands of this company as they did everything as promised.”
We chose Blue Dynamic as a strategic outsourcing partner for comprehensive 24x7 infrastructure and application support. Their personal and team engagement means real support for BCC's innovation.
We were pleasantly surprised by the speed, stability and scope of the entire ERP system. What we appreciated the most was the rocket speed of its implementation. As a bonus, the positive attitude of the Blue Dynamic team brought a pleasant atmosphere to the cooperation.
CZ