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Dynamics 365

ERP

That's where traditional solutions end.

Dynamics 365 ERP - Microsoft solutions offers a wide range of functionalities designed to meet the needs of specific types of businesses, which together with surrounding applications create a homogeneous ecosystem and platform for efficient operation and rapid business development.

 

CONTRIBUTIONS:

  • Deeper knowledge of the customer
  • Unification and automation of processes
  • Business development, profitability
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RETAIL SOLUTIONS

Create exceptional shopping experiences.

Dynamics 365 Commerce delivers a comprehensive omnichannel solution that unifies back-office, sales, call centre and e-shop processes. It will allow you to build customer loyalty, increase revenue, reduce costs and streamline supply chains.

 

CONTRIBUTIONS:

  • Fully connected omnichannel solution
  • Warehouse planning and optimization
  • Building customer loyalty
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ROLL-OUT

Fast and efficient deployment.

Simplify implementation Dynamics 365 roll-outs to other countries by working with a local, experienced partner who knows the local specifics and has ready-made solutions. Local knowledge and ready-made solutions covering legislative requirements.

 

CONTRIBUTIONS:

  • Ready-made local solutions
  • Global network of partners
  • Deep knowledge of specifics
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CRM

Turn relationships into profits.

Dynamics 365 Sales enables you to build strong customer relationships and improve your sales. With Sales, you are in control of your business process from ordering, through actual sales to creating marketing campaigns.

 

CONTRIBUTIONS:

  • Effective communication with customers
  • Increasing sales volume
  • Getting orders faster
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MANAGED SERVICES

IT SUPPORT

IT Support ensures maximum availability and fast response of information systems at the customer's site. The goal is continuous and failure-free operation of business processes along with increasing user productivity.

 

MAIN GOALS:

  • Minimise system downtime
  • Qualified support 24×7
  • Nonstop service desk
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PERFORMANCE TUNING

Maximum and trouble-free performance of the IT infrastructure must be maintained not only during normal operation, but also during peak times (Christmas). Thanks to our experience from dozens of operations, you can fully rely on us in this respect.

 

MAIN GOALS:

  • Tuning systems
  • Preparing systems for load
  • Operation without interruptions
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INSTANT MONITORING

We continuously monitor the systems we are responsible for. We can predict changes and react in time. The corporate infrastructure is thus we keep it as efficient, trouble-free, safe, up-to-date and modern as possible. 

 

MAIN GOALS:

  • Supervision service 24 hours a day
  • Smooth operation of infrastructure
  • Development of information systems
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INFRASTRUCTURE PROJECTS

Focused on development and growth: for our customers we manage not only application, but also network and hardware infrastructure. We take care of applications, virtualization, services, servers, networks, security, hardware. Onpremise and cloud.

 

MAIN GOALS:

  • We handle diverse environments
  • Adapting new technologies
  • Enough specialists
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eMotion Counter

FOOTFALL COUNTER

Customer counting including accurate counting of unique entries, their unambiguous identification and accurate classification and categorisation visitors. This enables more accurate data on customer behaviour and their habits and preferences.

 

MAIN MISSION:

  • Accurate customer counting
  • Demographic data
  • Customer behaviour
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CUSTOMER BEHAVIOUR

A way to get to know your customer, his behaviour, habits and segmented by customer groups. The ability to broadcast advertising based on the target audience viewing it. Customer behaviour and occupancy of individual user-defined areas - zones.

 

MAIN MISSION:

  • Measuring customer behaviour
  • Targeted advertising
  • Measurement in zones
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PERFORMANCE MANAGEMENT

Accurate measurement of KPIs determining performance and quality of work employees and departments. Online notifications to respond to the situation. Tracking how your customers are served and how they experience interactions with your employees. Queue management tool.

 

MAIN MISSION:

  • Shop performance management
  • Employee performance management
  • Measuring customer satisfaction
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SECURITY MANAGEMENT

Managing security through zones, defining entry rules and managing lists of people including blacklists. Solution to help with the application of the protection measures in place in a COVID pandemic.

 

MAIN MISSION:

  • Safety management
  • Managing blacklists
  • Support for COVID measures
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You can rely on Blue Dynamic

Dozens of countries

Customers operating in 26 countries use our solutions and services.

Hundreds of customers

We have helped hundreds of customers improve their processes and IT operations.

Thousands of users

Thousands of users rely on us for their daily work.

Millions of hours

We have worked millions of hours to create solutions for our customers.

Blue Dynamic is a partner you can rely on

In our industry, quality service is key to customer satisfaction. It's not enough to just have a product. The customer cares about how we take care of them. By operating throughout the Czech Republic and Slovakia, we needed to modernize our IT systems to make our business processes simpler and more streamlined. We decided to start by looking for a solution to digitalize the service. We chose Blue Dynamic as our strategic partner for digital transformation. The decisive factors for us were business focus, transparency and competence in the field. They are people who first and foremost seek to understand the key business needs and then select the appropriate IT solution for them, and this suits us.

Pavel Balog
CFO

Case study

First of all, we would like to thank Blue Dynamic very much for their professional approach in all aspects of cooperation. We are fully aware that our overall requirements for the CRM system were not standard and an individual approach was directly required. At this point, I do not regret a single step with choosing a company that provided us with full comfort in the solution, individual approach and service. Not only am I satisfied with the company, but I can say straight away that I look forward to further future cooperation.

Ladislav Zimovjan
Sales Director

Case study

We chose Blue Dynamic as a strategic outsourcing partner for comprehensive 24x7 infrastructure and application support. The personal and team commitment of their team means real support for BCC innovation.

Jan Bloemendaal
Chief Information Officer

We chose Blue Dynamic to help us implement Dynamics AX in our newly created business unit in the Czech Republic. From day one, the entire team handled our requirements with a high level of professionalism and always provided a quick resolution to our requests and issues. After almost five months of working together, we are confident that we made the best choice!

Ivan Fernandez
IT Manager

We were looking for a partner who had proven experience with roll-out in Central and Eastern Europe and would help us guarantee compliance with legislative obligations. We got a partner who knew exactly what needed to be done and had an effective solution to all our requirements and needs. At the same time, he was able to get along with our current supplier better than we could. The results of the collaboration confirm that Blue Dynamic was a great choice.

Robin Hickson
Manager of Global ERP Systems and Integration

We chose Blue Dynamic consultants to implement Dynamics 365 - our previous system was already working under their supervision and they know our environment and needs perfectly. We believe that working with the new system will bring us further streamlining of our internal processes.

Ales Snizek
IT Project Manager

Created by potrace 1.16, written by Peter Selinger 2001-2019

Few suppliers offer the combination of industry knowledge, experience and quality 24/7 support. With Blue Dynamic's help, we have seen a real reduction in ICT costs while improving our ICT processes.

Nicola Campio
CFO

We were pleasantly surprised by the speed, stability and scope of the entire ERP system. But what we appreciated the most was the rocket speed of its implementation. As a bonus, the positive attitude of the Blue Dynamic team brought a pleasant atmosphere to the cooperation.

Ing. Pavel Čmelík
Managing Director of Inexad

We always strive for the best individual approach to our clients, so we were looking for a system supplier that would have similar priorities. Blue Dynamic met our expectations, tailoring the entire system directly to our need. The team consisted of true professionals who understand their craft. For us, CRM was the next step to happier clients and better organization within the company. We are glad we could put our trust in the hands of this company as they did everything as promised.

Jan Chodora
Sales Director CZ/SK

References

More references

Need to know more? Contact us!

Štěpán Kněžek

Sales Manager
stepan.knezek@bluedynamic.cz
+420 607 032 908

LinkedIn

eGor KoValev

Account Manager
egor.kovalev@bluedynamic.cz
+420 720 953 784

LinkedIn
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